One of the biggest threats in the flight deck is high workload. Information overload has the effect of reducing communication, situational awareness and overall mental ability.
When several tasks require a lot of conscious attention, people tend to reduce their other thoughts in order to give more focus to the tasks at hand. Communication is also drastically reduced, as the brain does not have the spare capacity available. Distractions and interruptions can severely compromise flight safety if they occur during critical phases of flight.
Interruptions and distractions may be brief, but they can be deadly. They can cause you to lose focus, which could lead to catastrophic errors. Interruptions and distractions break your train of thought, but sometimes they can also convey information that is critical for safe flight. The key is to learn how to safely manage the inflow of competing information.
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