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Having interrupted the Captain for a sound reason, the Co-pilot should..
  • A
    remind him/her of his/her last action before the interruption.
  • B
    apologise for interrupting him/her at a critical stage of flight.
  • C
    ensure there is no ATC traffic on the radio that may be causing a possible distraction before continuing.
  • D
    repeat the interruption twice so that the Captain’s attention is focussed on the new information.

COMMUNICATION

The first cockpit tool that tends to suffer from stress is communication. When several tasks have to be performed simultaneously, especially when these tasks require a lot of conscious attention, people tend to reduce communication, because communication also uses up mental resources. Communication is the exchange of thoughts, messages, or information by various means, including speech.

  • Efficiency in communication is sensitive to workload and interruptions – having interrupted the Captain for a sound reason, the copilot should remind him of his last previous action. Success in achieving objectives of a message requires the matching of verbal, non-verbal and contextual meanings.

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